Integrate your cloud-based unified communication platform (UCaaS platform) with CRM’s, helpdesks, sales cloud tools, messaging apps, and other cloud applications. Embed integrations in your cloud telephony platform and let your customers activate integrations just with a couple of clicks.
Save time on custom development and win more deals by offering comprehensive integrations to your clients.
Use Blendr.io to connect your UCaaS to 400+ sales, marketing, and other cloud applications and offer your clients all the integrations they need. Here is just a small sample of applications you can integrate with Blendr.io:
Sync contacts from CRM, marketing automation platforms, databases, helpdesks, and other cloud applications to CPaaS (Communications platform as a service).
After each call, automatically add calls’ information to a contact in CRM or to a ticket in Helpdesk.
Automatically add new callers as, for example, new leads in CRM or tickets in a helpdesk.
When receiving an incoming call, view callers’ info in real time in a softphone or on the detail page of the caller in CRM, helpdesk and other platforms.
Route the calls to different colleagues based on certain conditions, e.g. the stage of the lead in your CRM pipeline, or the status of the help ticket.
Integrate your cloud-based phone-system with CRM, helpdesks and other cloud tools to call contacts straight away from other applications.
Sync all your call data to dashboarding tools and analytics platforms to have better insights on your call activities.
Adopt new technology and add new use-cases to your cloud-based phone system. For example, integrate with an AI platform to transform speech to text during calls and sync it to CRM, helpdesk and other cloud apps.
Use Blendr.io to send push notifications to users on incoming calls. Use e.g. the OneSignal connector to send web push notifications from a triggered Blend, on each incoming call, with a link to the caller detail page in the CRM.