Integrate your VoIP platform with 300+ cloud apps
Add rapid and secure native integrations to your platform
Integrate your cloud-based phone system with CRM’s, helpdesks, sales cloud tools, messaging apps, and other cloud applications. Embed integrations in your VoIP platform and let your customers activate integrations just with a couple of clicks.
Save time on custom development and win more deals by offering comprehensive integrations to your clients.
Use Blendr.io for a wide range of integration use cases
Contact sync
Sync contacts from CRM, marketing automation platforms, databases, helpdesks, and other cloud applications to cloud-based phone systems.
Automatic call logging
After each call, automatically add calls’ information to a contact in CRM or to a ticket in Helpdesk.
Add new callers to CRM or other platforms
Automatically add new callers as, for example, new leads in CRM or tickets in a helpdesk.
Track callers’ campaign source and campaign performance
Add different phone numbers to your marketing online and offline channels to track campaign performance and sync callers as contacts to the right lists in, e.g. marketing automation platform. Use callers’ sources to measure the performance of your marketing channels.
View caller’s info in real-time
When receiving an incoming call, view callers’ info in real time in a softphone or on the detail page of the caller in CRM, helpdesk and other platforms.
Dynamic call routing
Route the calls to different colleagues based on certain conditions, e.g. the stage of the lead in your CRM pipeline, or the status of the help ticket.
Click-to-dial inside cloud tools
Integrate your cloud-based phone-system with CRM, helpdesks and other cloud tools to call contacts straight away from other applications.
Sync call metrics to dashboarding tools
Sync all your call data to dashboarding tools and analytics platforms to have better insights on your call activities.
Custom Integrations
Adopt new technology and add new use-cases to your cloud-based phone system. For example, integrate with an AI platform to transform speech to text during calls and sync it to CRM, helpdesk and other cloud apps.
Interested to learn more about Blendr.io?
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Do you have questions about adding integrations to your cloud-based phone system? Hop on a demo call with Bharath!
