Integrate your UCaaS or cloud telephony platform with 400+ cloud apps
Add secure native integrations to your cloud telephony platform
Integrate your cloud-based unified communication platform (UCaaS platform) with CRM’s, helpdesks, sales cloud tools, messaging apps, and other cloud applications. Embed integrations in your cloud telephony platform and let your customers activate integrations just with a couple of clicks.
Save time on custom development and win more deals by offering comprehensive integrations to your clients.
Add comprehensive integrations to your unified communications platform
Use Blendr.io to connect your UCaaS to 400+ sales, marketing, and other cloud applications and offer your clients all the integrations they need. Here is just a small sample of applications you can integrate with Blendr.io:
Marketo
HubSpot
Intercom
Workday
Workable
BambooHR
Zendesk
Slack
Freshdesk
Zoho
teamwork. CRM
SugarCRM
SharpSpring
Salesforce
Pipedrive
Outreach
MS Dynamics
Insightly
Keap
Freshsales
Copper
Integrated caller journey
Seamlessly integrated platforms enable contextually relevant interactions, empower users, improve customer satisfaction, and reduce churn. No more manual data entry and manual call logging for your customers!
Webinar : Getting started, build integrations with Blendr.io
Blendr.io empowers SaaS companies to build integrations in a scalable and secure manner, up to 10 times faster than “classic” development.
In this webinar we will cover how you can build comprehensive integrations with the Blend Editor.
Use Blendr.io for a wide range of integration use cases
Contact sync
Sync contacts from CRM, marketing automation platforms, databases, helpdesks, and other cloud applications to CPaaS (Communications platform as a service).
Automatic call logging
After each call, automatically add calls’ information to a contact in CRM or to a ticket in Helpdesk.
Add new callers to CRM or other platforms
Automatically add new callers as, for example, new leads in CRM or tickets in a helpdesk.
View caller info in real-time
When receiving an incoming call, view callers’ info in real time in a softphone or on the detail page of the caller in CRM, helpdesk and other platforms.
Dynamic call routing
Route the calls to different colleagues based on certain conditions, e.g. the stage of the lead in your CRM pipeline, or the status of the help ticket.
Click-to-dial inside cloud tools
Integrate your cloud-based phone-system with CRM, helpdesks and other cloud tools to call contacts straight away from other applications.
Sync call metrics to dashboarding tools
Sync all your call data to dashboarding tools and analytics platforms to have better insights on your call activities.
Custom Integrations
Adopt new technology and add new use-cases to your cloud-based phone system. For example, integrate with an AI platform to transform speech to text during calls and sync it to CRM, helpdesk and other cloud apps.
AI chatbot integrations
Use Blendr.io to handle intents from your chatbot e.g. Google Dialogflow, Over.ai, Amazon Comprehend, etc. Build triggered “fulfilment” flows that perform e.g. a lookup in a CRM, and send a response to the chatbot in real-time.
Web push notifications
Use Blendr.io to send push notifications to users on incoming calls. Use e.g. the OneSignal connector to send web push notifications from a triggered Blend, on each incoming call, with a link to the caller detail page in the CRM.
Interested to learn more about Blendr.io?
Contact us
Schedule a call
Do you have questions about adding integrations to your cloud-based phone system? Hop on a demo call with Bharath!
