Solution Engineer is looking to add more world-class Solution Engineers to help drive our customers’ technical success during on-boarding & implementation, as well as long-term support. Your technical mindset combined with a customer-first consulting approach will help you thrive. Ideally, you have experience either directly in solution engineering, or with integration, professional services, technical design, and technical consulting.

Your responsibilities

  • Engage with Customer and Partner technical staff and developers to identify requirements
  • Design their technical architecture and data model
  • Assist & implement integrations, on-boarding, and deployment
  • Verify the integrated solution with configuration audits and provide long-term support
  • Onboard new customers for faster time-to-value
  • Gather customer requirements, systems, data model, and custom metrics
  • Recommend best-practice approaches
  • Assist in other testing / QA activities in support of getting customers live
  • Respond to Customer Support Service Requests and Escalations
  • Maintain high customer satisfaction
  • Partner with cross-functional teams
  • Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
  • Assist the Sales teams in setting up prospective customers for success in on-boarding
  • Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
  • Exhibit diplomacy, tact, and poise when working through customer issues and escalations

What makes you a great candidate

  • Understanding and experience with SQL, APIs, and ETL
  • An understanding of basic scripting
  • Data modeling / data architecture / data warehousing experience
  • Familiarity with CRM platforms
  • Self-motivated, proactive team player Strong communication and interpersonal skills
  • Bachelor’s Degree or higher in a related technical field

To apply, fill in the application form and we will get back to you shortly.

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